Gran Fondo Hincapie cannot issue refunds for any reason; however, we understand life happens. So should you not be able to join us for the ride of your life, please look into our Transfer Entry Option or Deferral Entry Option so your golden Fondo ticket does not go to waste!
Transfer Entry Option
Can’t make it because you now have a baby shower to attend? We understand and we aren’t going to charge you for it. Just log into the account you created when you registered through EventBrite and just update the information for the participant. Make sure you complete the transfer prior to October 10th at 12:00 pm EST (midnight, east coast time) – the Hincapie elves need plenty of time to assemble packets for Fondo day! We are here to help, just email us at email@example.com if you have any questions or issues.
Deferral Entry Option
If there is hope you can attend next year’s Fondo, lets move your entry to 2016! Just send us your deferral request to firstname.lastname@example.org with the name used for registration and the order number and voilà! we will save your spot for next year’s Fondo; you don’t even have to pay us to defer, we are just happy to have you next year. Deferral requests need to be into the Hincapie team no later than October 10th at 12:00 pm EST; we are gonna miss you!